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Home / About Kyle Chapman Motors a dealership in Austin TX / Kyle Chapman Motors customer reviews in Austin TX

How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Kyle Chapman Motors is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

110 Testimonials
4.9 out of 5 stars
5 star
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4 star
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My first time buying a car and they treated me like royalty. Lily was great she was very patient and worked with my budget and got me a awesome vehicle. I definitely recommend this place to get you a nice vehicle and within your budget.
Manuel Chavira
2020-06-16
She was amazing, fast and easy process. Found her on Facebook and I don’t regret it. Thanks so much, keep up with the great work. The company and yourself came through very clutch in my time of need. She was an angel from a prayer .
Teliea Thomas
2019-08-13
The whole process was quick and easy. Orlando was super awesome. I love my car and the customer service was on point. Thank you guys for everything.
Trina Robinson
2019-08-02
Claire was great. Before I even went to the car lot, she had me approved and as soon as I got there I was test driving a car! I am now a proud owner of a 2016 Ford Escape! Thank you Kyle Champan. I've had the best day and experience.
Pennie Hausman
2020-11-21
Y’all are amazing....the first time I’ve ever bought a car without pulling my hair out..they made it so easy ! Amazing staff.. Orlando, Griselda, Amy, Saira! Thank you so much. I’ll recommend to everybody
Vickie Patterson
2019-10-12
The most amazing and easiest experience I've had at a dealership!!! Everyone is friendly! Come see Rosie McMillan, she makes the process smooth and easy and has excellent customer service!
Kay D.
2018-04-14
Luis Erives was wonderful. Walked us through the process and put us in the best vehicle we could have imagined. They are experts at dealing with all types of credit and will work diligently to satisfy all customers!! Very grateful to all! Thanks to the rest of the team and Margie for setting up our online account!!
Richard K.
2018-02-26
I actually bought at their Buda location, but this dealership is just one big family anyways, so it doesn't matter which one you go to. I had a serious issue with a vehicle I bought from them and they listened to my concerns and fixed the problem immediately. I came in ready for an argument and left smiling with a different vehicle(which I actually like better). Let's face it, this dealership caters to those of us with sub-par credit but need a vehicle and are willing to pay a little more to get it. They stand behind what they sell, they don't try to deceive you and if it isn't covered by the 12 month warranty(free on every vehicle) then they do everything possible to help you to get it fixed at a decent price. I've bought 4 cars from them, and while I'd like to buy something new again someday, I prefer buying used here over many other new/used dealerships.... More
Jay C.
2015-10-07
Orlando was wonderful great customer service. I was able to pick the vehicle of my choice no salesman pressure. I picked my car signed my documents within the hour I was on the highway in my new car. I would most definitely recommend this company and my salesman Orlando to anyone I meet that needs a reliable and affordable vehicle.
Deidra Johns
2019-07-22
I went to the Airport location.   They did a great job getting me exactly what I needed.   They even went to another location to pick up a car that they thought would interest me.   Efram is awesome,  and the manager there is just a machine (in an awesome way)!Thanks guys.
Chris W.
2015-02-21
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Austin
5324 Airport Blvd., Austin, TX 78751
Austin: (512) 459-1141 | Hours
Buda/Kyle
18300 S. IH 35, Buda, TX 78610
Buda/Kyle: (512) 782-0111 | Hours
San Marcos
1503 River Road, San Marcos, TX 78666
San Marcos: (512) 396-9966 | Hours

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